Agora Operational modules

Agora’s Operational Modules help university alliances and HEIs manage key activities efficiently. From project management and research collaboration to communication, marketing, and support services, these modules enable streamlined workflows, enhanced teamwork, and better engagement across institutions.

Function: Organizes and manages both online and offline events.

Use in Agora:

  • Hosts virtual fairs, webinars, and info sessions.
  • Enables registration and tracks attendance.
  • Promotes visibility of services and infrastructure.

(Customer Relationship Management)

  • Function: Manages user relationships and service communication.
  • Use in Agora:
    • Tracks contacts across universities, research units, and external stakeholders.
    • Logs interactions related to services, infrastructure, and feedback.
    • Supports data collection for reporting impact.

Function: Collects structured data from platform users.

Use in Agora:

  • Gathers feedback after events.
  • Collects challenges faced by alliances.
  • Supports co-design of services and catalogues.

The Email Marketing module in Agora allows users to design, send, and track professional email campaigns with ease. It offers a drag-and-drop editor, mailing lists, segmentation, scheduling, and detailed performance analytics such as open rates and clicks. Integrated with other services, it helps engage audiences, nurture connections, and boost participation.

The Project module in Agora helps teams plan, manage, and track their work efficiently. It provides tools for creating projects, assigning tasks, setting deadlines, and monitoring progress with visual views like Kanban, Gantt, and calendar. Integrated collaboration features ensure transparency, better organization, and improved teamwork.

The Blog module in Agora allows users to create, publish, and manage content easily. It offers a user-friendly editor, categorization, SEO tools, and integration with other modules to share news, updates, and insights, helping engage your audience and drive traffic.

The Helpdesk module in Agora enables organizations to manage user support efficiently. It allows creating and tracking tickets, assigning them to agents, setting priorities, and monitoring response times. With reporting and automation features, it ensures faster resolutions and improved customer satisfaction.